topic Re: Need help with changing a plan in Get Support

Need help with changing a plan

Abhijith — Tue, 04 Jan 2022 23:19:41 GMT

Hi , i ported to public mobile yesterday , at that time i chose $20 plan but it doesnt have text messages, even though i thought i would receive messages from others, but its not like that . now i want to change to $25 plan which has calling and messaging option . i saw the plan change option but if i change my plan to $25 now, do i need to pay another 25 ? becuase i just chose $20 yesterday and i dont want to pay another 25 today .

Re: Need help with changing a plan

LEGO — Fri, 29 Jun 2018 12:14:09 GMT

@Abhijith Yes, if you choose “Immediate” plan change you would be charged $25, you may choose plan change “on your next renewal date” and wait 30 days.

Since you just joined Public Mobile yesterday, I suggest that you send a private message to a Moderator_Team, explain your situation and ask them to change plan for you and I don’t think that would be a problem!

Here is the link: click here
In your message, please provide your name, Public Mobile account number or phone number and PIN.
Good luck!

Contact Support hours of operation:
Monday - Friday 9AM (EDT) - 9PM (EDT) Saturday - Sunday 9AM (EDT) - 7:30PM (EDT)

You will receive a response within an hour, if you are lucky OR it might take up to 48 hours, if your luck is run out!

Re: Need help with changing a plan

Abhijith — Fri, 29 Jun 2018 12:18:52 GMT

thanks , i messaged them and waiting for the reply