https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-problem/m-p/1417427#M967897 <P>That is strange. I think someone else mentioned something like that yesterday.&nbsp;</P><P>So when you clicked on the $23/2Gb like and made an account the payment page is asking for $50?</P><P>I have an account already so I cannot run through it. However,&nbsp; I did click the link to subscribe and the first step did show correctly at the $23/2 but I'm not able to continue.</P><P>Could be an error. Please message Public Mobile directly for them to investigate at the link below.&nbsp;</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Wed, 25 Feb 2026 18:31:19 GMT Sansan 2026-02-25T18:31:19Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-problem/m-p/1417415#M967889 <P>I am not a Public Mobile customer. I want to buy the $23 4G plan but when I make an account it shows $50 5G.</P><P>I want this plan:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="EhsanTaro_0-1772042770317.png" style="width: 400px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/187275i1B6FA025126D5731/image-size/medium?v=v2&amp;px=400" role="button" title="EhsanTaro_0-1772042770317.png" alt="EhsanTaro_0-1772042770317.png" /></span></P><P>It shows this for checking</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="EhsanTaro_0-1772042897248.png" style="width: 400px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/187277iD05007B49B9C456F/image-size/medium?v=v2&amp;px=400" role="button" title="EhsanTaro_0-1772042897248.png" alt="EhsanTaro_0-1772042897248.png" /></span></P><P>&nbsp;</P> Wed, 25 Feb 2026 18:08:42 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-problem/m-p/1417415#M967889 EhsanTaro 2026-02-25T18:08:42Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-problem/m-p/1417427#M967897 <P>That is strange. I think someone else mentioned something like that yesterday.&nbsp;</P><P>So when you clicked on the $23/2Gb like and made an account the payment page is asking for $50?</P><P>I have an account already so I cannot run through it. However,&nbsp; I did click the link to subscribe and the first step did show correctly at the $23/2 but I'm not able to continue.</P><P>Could be an error. Please message Public Mobile directly for them to investigate at the link below.&nbsp;</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Wed, 25 Feb 2026 18:31:19 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-problem/m-p/1417427#M967897 Sansan 2026-02-25T18:31:19Z