topic Re: How do I change my address? in Get Support

How do I change my address?

BigDintheNorth — Mon, 23 Feb 2026 21:31:00 GMT

Hi, how do I change my address? It says "invalid address" when I try to save my new address in the Account Info page on the website.

I know it doesn't affect billing, but I don't want my old address on file.

Thanks.

Re: How do I change my address?

BKNS27 — Mon, 23 Feb 2026 21:38:06 GMT

@BigDintheNorth

Check to see if the Postal Code is correct.

Re: How do I change my address?

will13am — Mon, 23 Feb 2026 22:30:22 GMT

@BigDintheNorth , it has been a while since I had to make an address change in my accounts. Unless there has been major changes, the system appears to use location services to assist with filling in the address. I found using the mobile app with location permission on to be the most effective solution.