topic Re: New Plan in Get Support

New Plan

EhsanTar — Mon, 23 Feb 2026 19:24:34 GMT

Hi,
I was a public mobile customer, but now I use another provider.
I wanted to buy a $23 plan now but it shows $50 for checkout.
Are the announced prices fake?
Thanks,

Ehsan

Re: New Plan

slusagm — Mon, 23 Feb 2026 19:31:23 GMT

Hi @EhsanTar you should see the $23 plan if you come back as a new subscriber

Try create another account using a different email address and check Subscription page again

Re: New Plan

Sansan — Mon, 23 Feb 2026 19:31:37 GMT

All prices are listed correctly on the website. The lowest i see is $23 for 2.

If you mean that you want to lower your plan to a cheaper one, then yes, you might not see anything less than $50.

Plans on the main web page is different from that of current customers.

Re: New Plan

EhsanTar — Mon, 23 Feb 2026 19:34:57 GMT

I don't have other emails.
Is there no way to remove my previous account from Public Mobile and resubscribe?

Re: New Plan

slusagm — Mon, 23 Feb 2026 19:44:02 GMT

Just create another Gmail for free

Or ask PM to check why you don't see the new Activation plans even you left already. Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenote