topic Re: iMessage trouble in Get Support

iMessage trouble

Sharlenegrose — Mon, 23 Feb 2026 03:11:15 GMT

Recently switched my number from another carrier to public mobile since the switch my iMessage hasn’t been working I’ve turned it on and off . Powered down my phone . Toggled air plane mode on and off and still have the same issue of it not working .

Re: iMessage trouble

hTideGnow — Mon, 23 Feb 2026 02:08:10 GMT

hi @Sharlenegrose

you need to re-register iMessage

go to Settings menu, remove the phone number. Then reboot the phone, and enter the phone number again in the Settings menu to re-register iMessage

Re: iMessage trouble

Socrates8567 — Mon, 23 Feb 2026 02:29:29 GMT

Go into your Settings, then Messages, turn off iMessages. Turn off FaceTime. Rstart your phone. Go back into your settings and turn them back on. It can take up to 24 hours after switching providers. You can also do a Network Reset which clears your old providers informaiton and just shares PM's.