topic Re: Automatic Top Up in Get Support

Automatic Top Up

timmy9 — Mon, 23 Feb 2026 01:16:19 GMT

Hi,

I see an Automatic Top Up charged to my acocunt for $10, can you please explain what this is?

Re: Automatic Top Up

Handy1 — Mon, 23 Feb 2026 01:19:37 GMT

@timmy9 Did you just join public mobile and use a refferal code by any chance on the 50% off plan from last month . You might have had credit for $10 and needed to top of another $10 for $20 plan possibly

Re: Automatic Top Up

hTideGnow — Mon, 23 Feb 2026 01:24:55 GMT

hi @timmy9 you have a $20 plan, and you have a $10 friend referral credit. So, $20 - $10 and you only need to pay $10 for renewal

as to Automatic, when you joined, there was a box you need to check to agree Automatic renewal every 30 days and you have to "check" to complete the activation