topic Disable "call control" in Get Support

Disable "call control"

Georgee — Fri, 20 Feb 2026 18:43:11 GMT

Hello fellow community members. How you all doing well.

Does anyone know how to remove the "call control" message prompt after enabling the call forwarding feature?

Basically after enabling call forwarding, any user that calls my mobile number will get a prompt that says "this number has call control" and then you have to enter a number for the call to go through.

Thanks

Re: Disable "call control"

slusagm — Fri, 20 Feb 2026 12:54:03 GMT

Public Mobile does not have Call Control.

the reason they got the prompt is not from Public Mobile side, it is from the number you forwarded to. The number with the provider you forwarded to has Call Control enabled

Re: Disable "call control"

Georgee — Fri, 20 Feb 2026 17:59:30 GMT

You're right I tried it to different number and it worked without the prompt. I guess the culprit was Telus that created that prompt.