topic Re: Payment in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Payment/m-p/1415215#M966577 Mon, 16 Feb 2026 01:10:37 GMT computergeek541 2026-02-16T01:10:37Z Payment https://productioncommunity.publicmobile.ca/t5/Get-Support/Payment/m-p/1415180#M966571 <P>Trying to change payment details to continue service but it keeps asking me to activate my SIM card but it is already active&nbsp;</P> Mon, 16 Feb 2026 00:59:25 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Payment/m-p/1415180#M966571 Leelindt428 2026-02-16T00:59:25Z Re: Payment https://productioncommunity.publicmobile.ca/t5/Get-Support/Payment/m-p/1415181#M966572 <P>hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/657539">@Leelindt428</a>&nbsp;</P><P>yes, you cannot login your My Account with the email you used, something wrong on the system but PM support agent can help</P><P>,&nbsp;<SPAN>you can submit&nbsp; ticket by direct message:&nbsp;&nbsp;</SPAN><BR /><SPAN>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><SPAN>&nbsp;</SPAN></P><P><SPAN>Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:<BR />&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<BR /></SPAN></P><P><SPAN>&nbsp;&nbsp;</SPAN></P> Mon, 16 Feb 2026 01:00:54 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Payment/m-p/1415181#M966572 hTideGnow 2026-02-16T01:00:54Z Re: Payment https://productioncommunity.publicmobile.ca/t5/Get-Support/Payment/m-p/1415215#M966577 Mon, 16 Feb 2026 01:10:37 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Payment/m-p/1415215#M966577 computergeek541 2026-02-16T01:10:37Z