PUK key

bhough — Sat, 14 Feb 2026 20:53:26 GMT

I had to purchase a new esim because my neighbor is stealing all my families information. I tried to use a new pin code to lock the sim for safety and now it's asking for a 8 digit PUK key, which I do not know how to find.

Re: PUK key

slusagm — Sat, 14 Feb 2026 21:05:28 GMT

Ask PM to provide sim unlock PUK

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenote

topic Re: PUK key in Get Support

PUK key

Re: PUK key