topic Re: my account disabled in Get Support

my account disabled

calvinsmoon — Tue, 04 Jan 2022 23:19:20 GMT

I didn't use PM for year and my account got disabled.

Is there way to get back that account back? or should I order new sim card to new activation?

please, help me.

thanks for all replies.

Re: my account disabled

hummuschips — Mon, 14 Nov 2016 22:49:26 GMT

I think you will have to order a new SIM card. Once a SIM gets deactivated, I've never seen a company reactivate it.

Re: my account disabled

Luddite — Mon, 14 Nov 2016 22:49:33 GMT

Your account and associated phone number are permanently deleted after 90 days in suspension. You will need to order a new SIM and create a new account.

Are you hoping to get the promo plan?

Re: my account disabled

calvinsmoon — Tue, 15 Nov 2016 16:52:53 GMT

yes. I do.

thanks for reply and it help.

Re: my account disabled

calvinsmoon — Tue, 15 Nov 2016 16:53:36 GMT

thanks for reply