https://productioncommunity.publicmobile.ca/t5/Get-Support/sim-card/m-p/1414821#M966364 <P>i ordered a new sim card and it still hasnt shown up yet&nbsp;</P> Sat, 14 Feb 2026 17:33:52 GMT Bunzy204 2026-02-14T17:33:52Z https://productioncommunity.publicmobile.ca/t5/Get-Support/sim-card/m-p/1414821#M966364 <P>i ordered a new sim card and it still hasnt shown up yet&nbsp;</P> Sat, 14 Feb 2026 17:33:52 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/sim-card/m-p/1414821#M966364 Bunzy204 2026-02-14T17:33:52Z https://productioncommunity.publicmobile.ca/t5/Get-Support/sim-card/m-p/1414823#M966365 <P>Yeah, it can take a while — sometimes up to three weeks with Canada Post. I’d suggest waiting it out if you can, but if you need it urgently, you can try another option.</P><P>Contact Customer Support to see if you’re able to pick one up at a TELUS store instead. They may also be able to reimburse you for the cost of the SIM card. You can contact them through this link<BR /><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><BR />Then check your inbox for their reply (usually within 2–4 hours after they open at 9 AM tomorrow):<BR /><A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A></P> Sat, 14 Feb 2026 07:34:17 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/sim-card/m-p/1414823#M966365 DarkKnight_1000 2026-02-14T07:34:17Z