topic Re: USA roaming in Get Support

USA roaming

TeresaThiessen — Fri, 13 Feb 2026 21:10:54 GMT

I bought the Canada USA plan and entered the uSA and I have no data or phone service

Re: USA roaming

slusagm — Fri, 13 Feb 2026 21:12:31 GMT

make sure you turn on Roaming data

and change the connection from automatic to manual. Try the 3 networks: T-Mobile, AT&T, Verizon

Re: USA roaming

hTideGnow — Fri, 13 Feb 2026 21:14:07 GMT

hi @TeresaThiessen

what phone do you have?

Mobile data should not be hard to get, but you need to make sure you turn on Roaming Mobile data, many missed that

and confirm if your phone connects to AT&T or T-Mobile or Verizon. If the one connected does not work, change the Mobile connection to Manual, try manually connect to each of the three. one of them should work

Re: USA roaming

slusagm — Fri, 13 Feb 2026 21:58:41 GMT

@TeresaThiessen

won't be VoLTE issue since you hvae problem with data

Re: USA roaming

TeresaThiessen — Sat, 14 Feb 2026 01:50:21 GMT

I don’t have an option for roaming

Re: USA roaming

slusagm — Sat, 14 Feb 2026 01:53:27 GMT

@TeresaThiessen all phones have that toggle. Usually in the Mobike data screen.

What phone you have? Will look it up for you