https://productioncommunity.publicmobile.ca/t5/Get-Support/Accidentally-deleted-esim/m-p/1414781#M966337 <P>Hello.</P><P>If you have an iPhone, delete the app, reboot the phone and redownload the app and try again.</P><P>If you have an Android phone, go into the app settings, clear the cache and app settings, restart the phone, try again</P> Sat, 14 Feb 2026 00:56:39 GMT Socrates8567 2026-02-14T00:56:39Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Accidentally-deleted-esim/m-p/1414774#M966334 <P>What I can do…</P> Sat, 14 Feb 2026 01:26:52 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Accidentally-deleted-esim/m-p/1414774#M966334 qkong 2026-02-14T01:26:52Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Accidentally-deleted-esim/m-p/1414775#M966335 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/656979">@qkong</a>&nbsp;</P><P>download the Public Mobille app and log in to your account to buy a new esim for your account.</P> Sat, 14 Feb 2026 00:35:56 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Accidentally-deleted-esim/m-p/1414775#M966335 hairbag1 2026-02-14T00:35:56Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Accidentally-deleted-esim/m-p/1414777#M966336 <P>Hey my app doesn’t have the eSIM option, only SIM card. Is that the one</P> Sat, 14 Feb 2026 00:43:11 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Accidentally-deleted-esim/m-p/1414777#M966336 qkong 2026-02-14T00:43:11Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Accidentally-deleted-esim/m-p/1414781#M966337 <P>Hello.</P><P>If you have an iPhone, delete the app, reboot the phone and redownload the app and try again.</P><P>If you have an Android phone, go into the app settings, clear the cache and app settings, restart the phone, try again</P> Sat, 14 Feb 2026 00:56:39 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Accidentally-deleted-esim/m-p/1414781#M966337 Socrates8567 2026-02-14T00:56:39Z