topic Re: Unused service refund in Get Support

Unused service refund

Kiliano — Fri, 13 Feb 2026 01:45:13 GMT

Hello, I was wondering how to get the refund for the part of the month I paid for that I will no longer be using? I just transferred to a different company and I still have half the month left that I already paid for. Thank you!!

Re: Unused service refund

computergeek541 — Fri, 13 Feb 2026 01:45:47 GMT

@Kiliano wrote:
Hello, I was wondering how to get the refund for the part of the month I paid for that I will no longer be using? I just transferred to a different company and I still have half the month left that I already paid for. Thank you!!

Sorry, but no refund will be provided.

Re: Unused service refund

Handy1 — Fri, 13 Feb 2026 01:45:35 GMT

@Kiliano Sorry public mobile is pre paid and no refunds

Re: Unused service refund

Kiliano — Fri, 13 Feb 2026 02:16:01 GMT

Ok so you pay for a month in advance and if you don’t use it too bad?

Re: Unused service refund

Socrates8567 — Fri, 13 Feb 2026 02:18:49 GMT

That is pretty much correct. With that being said, you could try asking your new provider if they'd be willing to give you a credit to cover the amount you paid. Never hurts to ask. If they wish to keep you there, sometimes, it's worth it to them.

Re: Unused service refund

Kiliano — Fri, 13 Feb 2026 02:55:31 GMT

Thank you I appreciate that I already asked how that works and they told me to contact public mobile. Oh well! 🥲🥲🥲 thank you very much for helping me