Retrieving my January & February 2025 Receipt

LaceyLeigh1994 — Thu, 12 Feb 2026 19:34:15 GMT

Hello, I am looking to obtain my January and February receipts from 2025. Please help!

Re: Retrieving my January & February 2025 Receipt

slusagm — Thu, 12 Feb 2026 19:37:04 GMT

yes, you can only download the invoices yourself for the past 12 months, and Jan/feb 2025 were just over the 12 months period.

But you can ask PM to help and they will send it to you.

Simply open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA code when login, use email to receive code instead of SMS if you cannot receive the text on the phone.) When open Chatbot ticket, Type the question Submit ticket and select Contact Us to get to ticket open screen

But if you have trouble using Chatbot to open ticket, then message PM using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

PM will reply to your community inbox, between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

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Retrieving my January & February 2025 Receipt

Re: Retrieving my January & February 2025 Receipt