https://productioncommunity.publicmobile.ca/t5/Get-Support/Transferring-phone-plan/m-p/1414298#M966050 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/557537">@AmarjotDev</a>&nbsp; No , just download app on new phone and login to your account then go to the account page , “notice purchase &nbsp;sim SIM card “tap it and choose eSIM . The system should detect you already have eSIM and be free at check out&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Handy1_0-1770876716140.png" style="width: 1320px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/186214i11CAEDC21A149DF1/image-size/medium?v=v2&amp;px=400" role="button" title="Handy1_0-1770876716140.png" alt="Handy1_0-1770876716140.png" /></span></P><P>And you will keep same phone number and plan no worries , and if you do get charged for the new eSIM just use the orange chat bubble bottom of screen to engage support for credit for price of eSIM&nbsp;</P> Thu, 12 Feb 2026 06:18:36 GMT Handy1 2026-02-12T06:18:36Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Transferring-phone-plan/m-p/1414296#M966049 <P>Hello, I would like to transfer my phone plan to a different device</P><P>I have an esim on my current phone but when trying to purchase an esim for my new device, I cannot find a way to do so, via the website or the app. I only appear to have an option to purchase a physical sim, do I need to cancel my phone plan and find a new phone plan?</P><P>Thank you</P><P>Amar</P> Thu, 12 Feb 2026 05:55:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Transferring-phone-plan/m-p/1414296#M966049 AmarjotDev 2026-02-12T05:55:49Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Transferring-phone-plan/m-p/1414298#M966050 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/557537">@AmarjotDev</a>&nbsp; No , just download app on new phone and login to your account then go to the account page , “notice purchase &nbsp;sim SIM card “tap it and choose eSIM . The system should detect you already have eSIM and be free at check out&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Handy1_0-1770876716140.png" style="width: 1320px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/186214i11CAEDC21A149DF1/image-size/medium?v=v2&amp;px=400" role="button" title="Handy1_0-1770876716140.png" alt="Handy1_0-1770876716140.png" /></span></P><P>And you will keep same phone number and plan no worries , and if you do get charged for the new eSIM just use the orange chat bubble bottom of screen to engage support for credit for price of eSIM&nbsp;</P> Thu, 12 Feb 2026 06:18:36 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Transferring-phone-plan/m-p/1414298#M966050 Handy1 2026-02-12T06:18:36Z