topic Re: activation in Get Support

activation

JimF — Thu, 12 Feb 2026 00:20:27 GMT

When I try to transfer my number for activation a pop-up advises me that it is not eligible. My current provider tells me that it is and I can't get into any other menu to allow me to cancel or restart.

So far the only part of the process that has worked well is my being charged for the first month.

Re: activation

Handy1 — Thu, 12 Feb 2026 00:22:48 GMT

@JimF You can get support to help you finish the activation

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: activation

DarkKnight_1000 — Thu, 12 Feb 2026 00:27:36 GMT

@JimF
If the pop-up appears from Public Mobile when you try to transfer it, then it might not be transferable. I could be wrong, but if the pop-up says so, it may not be eligible. You can try customer support but there are some numbers that are not portable