topic Re: submit ticket fail in Get Support

submit ticket fail

cheryl66 — Tue, 10 Feb 2026 17:34:04 GMT

failed to submit a ticket. Error message at the top but I cannot find any problem. All fields were filled out correctly.

slusagm — Tue, 10 Feb 2026 16:56:36 GMT

Since you were not able to open the preferred Chatbot ticket. So, you will need to message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

And share your question, maybe we can help

CSA_PM — Tue, 10 Feb 2026 18:10:56 GMT

Hi @ cheryl66

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage