topic Re: I still haven't received SIM card, ordered 17 days ago in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/I-still-haven-t-received-SIM-card-ordered-17-days-ago/m-p/1413497#M965648 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/645645">@Oliver_Wu</a>&nbsp;</P><P>It may take up to 3 weeks to arrive so it should arrive on February 13.</P> Mon, 09 Feb 2026 21:30:49 GMT BKNS27 2026-02-09T21:30:49Z I still haven't received SIM card, ordered 17 days ago https://productioncommunity.publicmobile.ca/t5/Get-Support/I-still-haven-t-received-SIM-card-ordered-17-days-ago/m-p/1413386#M965611 <P>I submitted the order on Jan. 23, but still haven't received it today (Feb. 9)!</P> Tue, 10 Feb 2026 00:56:28 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-still-haven-t-received-SIM-card-ordered-17-days-ago/m-p/1413386#M965611 Oliver_Wu 2026-02-10T00:56:28Z Re: I still haven't received SIM card, ordered 17 days ago https://productioncommunity.publicmobile.ca/t5/Get-Support/I-still-haven-t-received-SIM-card-ordered-17-days-ago/m-p/1413391#M965615 <P>Open a ticket through chatbot.</P><P>Try to find a store selling PM SIMs and then ask for refund from agent.</P> Mon, 09 Feb 2026 18:07:33 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-still-haven-t-received-SIM-card-ordered-17-days-ago/m-p/1413391#M965615 Yummy 2026-02-09T18:07:33Z Re: I still haven't received SIM card, ordered 17 days ago https://productioncommunity.publicmobile.ca/t5/Get-Support/I-still-haven-t-received-SIM-card-ordered-17-days-ago/m-p/1413497#M965648 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/645645">@Oliver_Wu</a>&nbsp;</P><P>It may take up to 3 weeks to arrive so it should arrive on February 13.</P> Mon, 09 Feb 2026 21:30:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-still-haven-t-received-SIM-card-ordered-17-days-ago/m-p/1413497#M965648 BKNS27 2026-02-09T21:30:49Z