topic Re: Accessing account in Get Support

Accessing account

memory1961 — Sun, 08 Feb 2026 19:36:24 GMT

I am a 3 year + customer my account is active I am trying to log in I had forgotten my password got sent a code and updated password it gives me 2 option activate account or log in page

Re: Accessing account

computergeek541 — Sun, 08 Feb 2026 19:37:44 GMT

@memory1961 wrote:
I am a 3 year + customer my account is active I am trying to log in I had forgotten my password got sent a code and updated password it gives me 2 option activate account or log in page

You'll need to get a customer support agent to relink your Public Mobile account to your EverSafe login. Please open a ticket.

Re: Accessing account

Meow — Sun, 08 Feb 2026 19:38:07 GMT

If you cannot receive code by texting - redirect to receive it through email.