https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone/m-p/1412824#M965304 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/654531">@Altona</a>&nbsp; Did you transfer number ? Did you reply YES to the confirmation text from old carrier with in 90 mins of receiving the text ? Try rebooting the device or reset network settings if you haven’t already&nbsp;</P><P>adding&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/654531">@Altona</a>&nbsp; what phone do you have could be issue with not being supported by voLTE on public mobiles whitelist of phones&nbsp;</P> Sat, 07 Feb 2026 16:09:39 GMT Handy1 2026-02-07T16:09:39Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone/m-p/1412823#M965303 <P>Everything works on public mobile except I can't receive or make calls</P> Sat, 07 Feb 2026 16:06:07 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone/m-p/1412823#M965303 Altona 2026-02-07T16:06:07Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone/m-p/1412824#M965304 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/654531">@Altona</a>&nbsp; Did you transfer number ? Did you reply YES to the confirmation text from old carrier with in 90 mins of receiving the text ? Try rebooting the device or reset network settings if you haven’t already&nbsp;</P><P>adding&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/654531">@Altona</a>&nbsp; what phone do you have could be issue with not being supported by voLTE on public mobiles whitelist of phones&nbsp;</P> Sat, 07 Feb 2026 16:09:39 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone/m-p/1412824#M965304 Handy1 2026-02-07T16:09:39Z