topic Re: New number in Get Support

New number

Chhussain — Fri, 06 Feb 2026 21:28:23 GMT

How to get a specific number if it's available

edited by computergeek541: changed category (discussion isn't related to Community)

Re: New number

hTideGnow — Fri, 06 Feb 2026 19:40:25 GMT

you can't. No carrier allow selecting a particular number anymore. So, only way to get a number is to keep refreshing the list of numbers and hope it will show up

Re: New number

BKNS27 — Fri, 06 Feb 2026 21:29:32 GMT

@Chhussain

Is the number you want you had before or it is a random number you want?

Because all Canadian numbers are owned by one of the 3 major carriers. If it was a number you had before then you need to go to that carrier to retrieve it.

If the number belongs to Telus/Koodo/PM then if it is available then you can grab it.

If the number belongs to Rogers/Fido/Chatr or Bell/Virgin/Lucky then you need to contact them.

Re: New number

computergeek541 — Fri, 06 Feb 2026 22:41:44 GMT

@BKNS27 wrote:

Because all Canadian numbers are owned by one of the 3 major carriers. If it was a number you had before then you need to go to that carrier to retrieve it.

Not all Canadian phone numbers are assigned to Big 3 carriers. There are many numbers assigned to smaller carriers including VoIP companies and also many phone numbers assigned to very large regional carriers.