topic Re: Mobile tethering not working in Get Support

Mobile tethering not working

Jameelm — Tue, 04 Jan 2022 23:19:05 GMT

Hello everyone,

So i signed up with PM recently and I am having issues with mobile tethering. My data works well and I have LTE. I added the APN for public mobile as well as the APN for mobile tethering. However I can't seem to get it working.

I can connect to the hotspot but it does not share the connection. I have a Sony Xperia xa which I unlocked from wind Mobile.

I have also connected to the adb shell and I have set global tether required to 0. For the life of me I can't seem to get it going. I have tried using "dun" in both the sp.mb.com APN as well as the ISP.mb.com and also copying the sp.mb.com APN and setting just dun on there but no luck.

Any help would be greatly appreciated.

Thanks,
JM

Re: Mobile tethering not working

CaNuCk07 — Mon, 14 Nov 2016 20:46:58 GMT

@Jameelm Have you had a look through old threads? I know i have seen this same issue recently with others, trying to track down the thread.

Re: Mobile tethering not working

NDesai — Mon, 14 Nov 2016 20:52:15 GMT

I believe this is your phone issue . Try it in another phone if you have.

This post might help: http://productioncommunity.publicmobile.ca/t5/Phones-Hardware/Switched-from-Koodo-cannot-use-hotspot-tether/m-p/88474/highlight/true#M8838

Re: Mobile tethering not working

Jameelm — Mon, 14 Nov 2016 20:52:02 GMT

Unfortunately I don't have another unlocked phone. I did look through previous posts before I put this up here. Not sure if wind is somehow blocking this. I did pay for the network unlock from them. Would a factory reset solve the issue? Thanks for the quick response everyone.

Re: Mobile tethering not working

CaNuCk07 — Mon, 14 Nov 2016 20:53:30 GMT

I ran through a bunch of old posts, I did see one person tried a factory reset but didnt make a difference. Looks like alot of these issues ended with the result that it wasnt network related it was hardwar related. That said im sure there is a resolution somewhere for this.

Re: Mobile tethering not working

Jameelm — Mon, 14 Nov 2016 21:04:58 GMT

Thanks yes I saw that about a hardware reset. I am going to try that and see how it goes. I do appreciate the help.

Re: Mobile tethering not working

suno — Mon, 14 Nov 2016 21:38:43 GMT

In advanced setting of hotspot settings, try changing the broadcast channel or the Mhz settings.

Re: Mobile tethering not working

Jameelm — Mon, 14 Nov 2016 22:49:06 GMT

Okay just did a factory reset and no luck. @suno I tried to look for that do you know how I can an access that in 6.0?
Thanks

Re: Mobile tethering not working

suno — Mon, 14 Nov 2016 23:09:45 GMT

Under configure hotspot settings, do you see a box to check "advanced settings"? Should be under the 'show password' box

Re: Mobile tethering not working

Jameelm — Mon, 14 Nov 2016 23:12:23 GMT

Darn it's not there I do see show password but no advanced settings. Wonder if I can enable it through the adb shell
Thanks

Re: Mobile tethering not working

Jameelm — Tue, 15 Nov 2016 14:35:08 GMT

Okay so the latest update. I was able to find my old Samsung Galaxy S3 and that was unlocked. I was able to use the mobile tethering on that. So I guess there is something up with the Xperia XA that I have. I just have to figure out what it is. Could the carrier of somehow done something to the ROM that could block mobile tethering.

I have added the APN's manually it's just the mobile tethering that does not work. Interestingly the APN's download automatically on the S3 vs my Xperia.

Thanks!

Re: Mobile tethering not working

Jameelm — Tue, 15 Nov 2016 15:07:09 GMT

Hi All,

Okay so I found the issue finally. Suffice it to say the problem was not with the phone as I had originally thought. It might have been at one point but I do believe that adding the APN and also configuring the phone to not require dun though the ADB shell might have helped.

The issue all along was the laptop I was using. Comodo messed up connecting to the internet. I only realized this when I tried this morning to connect to my phone again. However before I did that the laptop connected to my home network and still no internet. That's when I knew it was Comodo all along. I have seen it before so I just uninstalled and re-installed Comodo. I also tested the mobile tethering and it's all good.

What also tipped me off is when I tried connected my iPod to my phone this morning and it worked. So I started to suspect my laptop.

Thanks to all who helped sorry I didn't catch this sooner, who knows maybe some of the info in this thread might be useful to another person. Anyways I appreciate the help, great community we have here.

Thanks!

Re: Mobile tethering not working

TK — Sun, 20 Nov 2016 14:32:12 GMT

I had the same problem. I could connect to hotspot, but no internet.

Googled:

Simply add DUN to APN type, that worked, right away conected to internet

Settings--> more--> mobile networks--> access point names--> tap on the appropriate APN--> go down to APN type--> add ,DUN without any empty space

Re: Mobile tethering not working

chrisrw — Wed, 14 Dec 2016 15:15:15 GMT

Can you post your full settings? For me to add ,dun to my APN type it'd be starting with a comma... the Public Mobile data APN instructions state to leave APN type blank.

I tried adding ,dun and also just dun (without a comma) and neither is fixing my hotspot issue.

Really wanting to get the ability to tether my tablet back. 😞

Re: Mobile tethering not working

TK — Wed, 14 Dec 2016 20:35:59 GMT

Hello,

I do not have my old phone.

My new phone is from Chatr. When I unlocked it and took to Koodo, apn and tethering setting was automatic. When I brought to PM, the same, it could automatically reset to new apn and tethering setting!!!, and both work perfectly.

Here are the setting (whatever not specified, means Not set), actually they are greyed, and I cannot change them, however, I can add a new apn.

Mobile Internet

Name Mobile Internet

Apn sp.mb.com

MMSC http://aliasredirect.net/proxy/mb/mmsc

MMS Proxy 74.49.0.18

MMS Port 80

MCC 302

MNC 220

APN type default.mms.agps.supl.fota.hipri

Apn protocol IPv4

Apn roamin protocol IPv4

Apn enabled

Beaver unspecified

MVNO type GID

MVNO Value 4D4F

Tethered Mobile Internet

Name Tethered Mobile Internet

Apn isp.mb.com

MCC 220

APN type dun

APN protocole IPv4

APN roaming Protocole IPv4

APN enabled

Bearer unspecified

MVNOtype GID

MVNO value 4D4F

Please let us know if it works.

Re: Mobile tethering not working

chrisrw — Mon, 19 Dec 2016 14:01:25 GMT

After googling I found something that suggested I change APN type to "default, dun"

This seems to have fixed it. The settings posted on the PM forums here suggest that APN type should be left blank... well, not for me, I guess. Phone is a Moto X Play running Marshmallow 6.xx. I made this change within the public mobile APN (did not touch the settings int he tethering APN that also shows on my list).

Again, seems to be fixed. Yay. 🙂

Re: Mobile tethering not working

Lima1 — Sat, 24 Dec 2016 19:07:40 GMT

Thanks for the tip. This did the trick and my tethering finally works.

Re: Mobile tethering not working

Lima1 — Sat, 24 Dec 2016 19:08:52 GMT

@chrisrw wrote:
After googling I found something that suggested I change APN type to "default, dun"

This seems to have fixed it. The settings posted on the PM forums here suggest that APN type should be left blank... well, not for me, I guess. Phone is a Moto X Play running Marshmallow 6.xx. I made this change within the public mobile APN (did not touch the settings int he tethering APN that also shows on my list).

Again, seems to be fixed. Yay. 🙂

Thanks for the tip. This did the trick and my tethering finally works.

Re: Mobile tethering not working

Vivo5 — Fri, 11 Aug 2017 21:23:18 GMT

Hello,

I had the same issue for 3 days. I sent them my problem description, they fixed for me. the problem was from their side not from my side. Thank you MP. Now I tethering successfully.

Re: Mobile tethering not working

CSPB — Sun, 13 Aug 2017 12:19:09 GMT

Adding default,dun didnt help with tethering on my lg v10. Nor did adding an additional apn for tethering specifically. Everything else works. Need to see if it is in fact on pm side of things.