topic Re: SIM card not activating in Get Support

SIM card not activating

am220856 — Fri, 06 Feb 2026 22:07:14 GMT

I bought a physical SIM card, I cant activate it.

Handy1 — Fri, 06 Feb 2026 18:49:54 GMT

@am220856 You need to use the public mobile app to activate not website has you tried the public mobile app yet to activate ?

hTideGnow — Fri, 06 Feb 2026 18:50:04 GMT

did you use the PM app to start the subscription? What error you got? You can give us more details

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