topic Re: Mobile internet doesn't work in Get Support

Mobile internet doesn't work

Mila1919 — Fri, 06 Feb 2026 03:48:39 GMT

Since my second month started with Public mobile, my mobile internet stop working. I guess, it didn't reset for a new cycle. Please, help me to resolve this problem.

Re: Mobile internet doesn't work

DarkKnight_1000 — Fri, 06 Feb 2026 05:24:57 GMT

@Mila1919
try switching from 5G to LTE if that doesn't work than consider opening a ticket with public mobile
https://www.publicmobile.ca/en/get-help/articles/submit-a-ticket

Re: Mobile internet doesn't work

hairbag1 — Fri, 06 Feb 2026 05:14:32 GMT

@Mila1919

Re: Mobile internet doesn't work

BKNS27 — Fri, 06 Feb 2026 08:12:04 GMT

@Mila1919

Re: Mobile internet doesn't work

Mila1919 — Fri, 13 Feb 2026 16:18:01 GMT

Thanks a lot for your advice. My internet is working now, praise God.