topic Problem logging in my account in Get Support

Problem logging in my account

Karaci — Fri, 06 Feb 2026 03:05:02 GMT

After updating email I still can't login on my account

softech — Fri, 06 Feb 2026 03:15:32 GMT

@Karaci try login again using browser with incognito mode

If still unable to login, Private message CS Agent for further assistance:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

porcupine — Fri, 06 Feb 2026 03:15:55 GMT

You need to contact an agent for help with that. Hit the pink envelope in the bottom right corner and follow the prompts for help