topic Re: payment in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/payment/m-p/1411887#M964809 <P>hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/369599">@LLUU</a>&nbsp;</P><P>Autopay fails sometimes.&nbsp; Login My Account and check if PM took the money. Check the Payment history page to confirm.</P> Wed, 04 Feb 2026 17:07:15 GMT hTideGnow 2026-02-04T17:07:15Z payment https://productioncommunity.publicmobile.ca/t5/Get-Support/payment/m-p/1411886#M964808 <P>Why has my account been put on hold when I pay by monthly withdrawal?</P> Wed, 04 Feb 2026 17:04:52 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/payment/m-p/1411886#M964808 LLUU 2026-02-04T17:04:52Z Re: payment https://productioncommunity.publicmobile.ca/t5/Get-Support/payment/m-p/1411887#M964809 <P>hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/369599">@LLUU</a>&nbsp;</P><P>Autopay fails sometimes.&nbsp; Login My Account and check if PM took the money. Check the Payment history page to confirm.</P> Wed, 04 Feb 2026 17:07:15 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/payment/m-p/1411887#M964809 hTideGnow 2026-02-04T17:07:15Z Re: payment https://productioncommunity.publicmobile.ca/t5/Get-Support/payment/m-p/1411888#M964810 <P>Do you have no service now?</P><P>Check your credit card and confirm if PM charged you today</P><P>If PM didn't charge you, make a manual payment.&nbsp; Login My Account and click Pay and Resume services now</P><P>if you don't see such button, make a manual top up here:<BR /><A href="https://myaccount.publicmobile.ca/en/account/payment/funds/card" target="_blank">https://myaccount.publicmobile.ca/en/account/payment/funds/card</A></P><P>&nbsp;</P> Wed, 04 Feb 2026 17:08:30 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/payment/m-p/1411888#M964810 slusagm 2026-02-04T17:08:30Z