topic Re: SMS 2-factor authentication code in Get Support

SMS 2-factor authentication code

Raygarge — Wed, 04 Feb 2026 13:42:14 GMT

I am a Public Mobile customer with a Canadian plan. How do I receive an SMS 2-factor authentication code from my bank or any other website when I am in Portugal?

Re: SMS 2-factor authentication code

Handy1 — Wed, 04 Feb 2026 13:43:45 GMT

@Raygarge Sorry you can’t public mobile only has roaming in US and Mexico , you have to try authentication app or ask bank if you can use email instead

Re: SMS 2-factor authentication code

Raygarge — Wed, 04 Feb 2026 13:46:53 GMT

Thank you for the information. What is the authentication app and how does it work?

Re: SMS 2-factor authentication code

Handy1 — Wed, 04 Feb 2026 13:48:52 GMT

@Raygarge It’s an app that can be used over wifi for 2FA codes