https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-issues/m-p/1411797#M964749 <P>I have $60 in my account, which is more than my monthly subscription.</P><P>But my account is suspended?&nbsp;</P> Wed, 04 Feb 2026 11:00:28 GMT HL1997 2026-02-04T11:00:28Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-issues/m-p/1411797#M964749 <P>I have $60 in my account, which is more than my monthly subscription.</P><P>But my account is suspended?&nbsp;</P> Wed, 04 Feb 2026 11:00:28 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-issues/m-p/1411797#M964749 HL1997 2026-02-04T11:00:28Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-issues/m-p/1411801#M964752 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/584612">@HL1997</a>&nbsp;wrote:<BR /><P>I have $60 in my account, which is more than my monthly subscription.</P><P>But my account is suspended?&nbsp;</P><HR /></BLOCKQUOTE><P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/584612">@HL1997</a>&nbsp;Did you add any funds? Sounds like today could be your plan renewal day. Is your service still working? If yes, ignore and the plan will renew by itself. If nothing works, renewal failed. Go into your account and make a payment using your funds available.</P><P>If you need help, open a ticket using the chat icon. If this gives you trouble send a DM at:&nbsp;<A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Wed, 04 Feb 2026 12:51:24 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-issues/m-p/1411801#M964752 kb_mv 2026-02-04T12:51:24Z