topic Re: Reprovision Tethering in Get Support

Reprovision Tethering

mafran — Tue, 03 Feb 2026 23:51:32 GMT

My cellular data works but hotspot has no internet. I'm using an iPhone 16 Pro and hotspot connects but doesn't pass data. Please reprovision tethering on my line.

Re: Reprovision Tethering

LL8881 — Tue, 03 Feb 2026 23:55:01 GMT

Please try the following

Reboot the phone and reset the network settings
Reseat the sim card. Turn off the phone, remove the sim for a minute before you put it back in and setup Hotspot again
Check APN, go Settings > Cellular > Cellular Data Network > PERSONAL HOTSPOT / APN , make sure it is set as sp.mb.com , and Leave Username and Password blank.

Re: Reprovision Tethering

slusagm — Wed, 04 Feb 2026 00:25:41 GMT

PM does not block hotspot

Make sure your have latest iOS and update Carrier Profile

Reboot phone and Reset Network Settings, usually that works.

Re: Reprovision Tethering

mafran — Wed, 04 Feb 2026 00:29:17 GMT

This did not work.

Re: Reprovision Tethering

mafran — Wed, 04 Feb 2026 00:30:02 GMT

This did not work. My partner has PM and an iphone (13 Pro) and has no issues with hot spotting.