topic Re: Message regarding inserting new SIM card for PM in Get Support

Message regarding inserting new SIM card for PM

6Shirts — Tue, 27 Jan 2026 22:00:45 GMT

I didn’t get a message saying the transfer was completed and to insert the new PM SIM. How long do I wait? It was probably 20 hours ago.

hTideGnow — Tue, 27 Jan 2026 22:02:23 GMT

is your old carrier sim card still working? it can make calls and receive inbound calls? or so, the port is not done yet

if you notice your old carrier sim card no longer working, remove it and insert the PM sim

6Shirts — Tue, 27 Jan 2026 22:06:36 GMT

I can message but calling does not work. I will take out old SIM and insert the PM. Thank you.

6Shirts — Tue, 27 Jan 2026 22:40:04 GMT

I could not call with my old SIM still there and so I took out the old one put in the PM SIM, but am unable to make calls.

Moses_B — Tue, 03 Feb 2026 14:16:42 GMT

@6Shirts Our support team has sent a private message, please double-check your community inbox in case you still need further assistance.