topic Re: sim PUK code in Get Support

sim PUK code

RippyMode — Sun, 02 Nov 2025 06:28:40 GMT

I need a PUK code, enter it in your phone to reset your SIM card’s PIN number. I entered it to many times wrong on my phone.

Re: sim PUK code

softech — Sun, 02 Nov 2025 00:43:53 GMT

@RippyMode

If the message is “PIN unlock key (PUK)” or "Enter PUK Your SIM Card, SIM cannot be accessed" or on an iPhone's status bar showing "Locked SIM"
open message support here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
or use this direct link to open Chatbot ticket: https://urlshortner.tiia.ai/xYpc_I
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there.

Re: sim PUK code

Socrates8567 — Sun, 02 Nov 2025 00:46:03 GMT

Hello.

To get your Public Mobile PUK code, you must contact customer support, as it is not printed on the SIM card or its packaging. You can do this by starting a conversation with the virtual assistant SIMon or by submitting a ticket to the Moderator Team through the Public Mobile website's contact page. When you contact them, you will need to provide account and security information to verify your identity.

Re: sim PUK code

hTideGnow — Sun, 02 Nov 2025 00:45:15 GMT

hi @RippyMode

if you are sure it is the sim card unlock PUK that you are looking for, then PM support agent can help. You can submit ticket by direct message:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: sim PUK code

Jacobguenter — Tue, 03 Feb 2026 00:09:39 GMT

Can you get me a PUK code

Re: sim PUK code

computergeek541 — Tue, 03 Feb 2026 00:29:59 GMT

@Jacobguenter wrote:
Can you get me a PUK code

Nobody who has pariticpated in this thread can get that for you. Only a cutomer support agent can provide that.

Re: sim PUK code

RippyMode — Tue, 03 Feb 2026 01:40:55 GMT

I ended up getting a new eSIM as it was faster, better, easier and free 😃