<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
  <channel>
    <title>topic I cannot activate my esim how can I get a new QR code? in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-activate-my-esim-how-can-I-get-a-new-QR-code/m-p/1411151#M964372</link>
    <description>&lt;P&gt;I cannot activate my esim how can I get a new QR code? Please provide me a new QR code my phone number is 416-219-4295&lt;/P&gt;</description>
    <pubDate>Mon, 02 Feb 2026 19:53:52 GMT</pubDate>
    <dc:creator>Shiela23</dc:creator>
    <dc:date>2026-02-02T19:53:52Z</dc:date>
    <item>
      <title>I cannot activate my esim how can I get a new QR code?</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-activate-my-esim-how-can-I-get-a-new-QR-code/m-p/1411151#M964372</link>
      <description>&lt;P&gt;I cannot activate my esim how can I get a new QR code? Please provide me a new QR code my phone number is 416-219-4295&lt;/P&gt;</description>
      <pubDate>Mon, 02 Feb 2026 19:53:52 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-activate-my-esim-how-can-I-get-a-new-QR-code/m-p/1411151#M964372</guid>
      <dc:creator>Shiela23</dc:creator>
      <dc:date>2026-02-02T19:53:52Z</dc:date>
    </item>
    <item>
      <title>Re: I cannot activate my esim how can I get a new QR code?</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-activate-my-esim-how-can-I-get-a-new-QR-code/m-p/1411152#M964373</link>
      <description>&lt;P&gt;hi&amp;nbsp;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/652309"&gt;@Shiela23&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;remove your phone number, we are just customers&lt;/P&gt;&lt;P&gt;and do not delete your current PM esim, it is fixable, you don't need a new one&lt;/P&gt;&lt;P&gt;make sure you removed the old carrier sim card, and disable old carrier esim&lt;/P&gt;&lt;P&gt;then make sure PM esim is enabled, and set the label to Primary.&amp;nbsp; &amp;nbsp;Next, reboot phone and click Reset network settings and you can test again&lt;/P&gt;&lt;P&gt;if same,&amp;nbsp;ask PM support agent to help,&amp;nbsp;&lt;SPAN&gt;you can submit&amp;nbsp; ticket by direct message:&amp;nbsp;&amp;nbsp;&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"&gt;https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437&lt;/A&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:&lt;BR /&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank" rel="noopener"&gt;https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage&lt;/A&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 02 Feb 2026 19:55:41 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-activate-my-esim-how-can-I-get-a-new-QR-code/m-p/1411152#M964373</guid>
      <dc:creator>hTideGnow</dc:creator>
      <dc:date>2026-02-02T19:55:41Z</dc:date>
    </item>
  </channel>
</rss>

