topic Re: Having trouble to port out my number to Fizz from Public Mobile in Get Support

Having trouble to port out my number to Fizz from Public Mobile

CityPopJapan777 — Tue, 03 Feb 2026 01:03:05 GMT

Hello I am having trouble to say yes or even when I call I did say I accept to transfer and port out my number to fizz it would not let me send the message properly as well correctly.

Re: Having trouble to port out my number to Fizz from Public Mobile

hTideGnow — Mon, 02 Feb 2026 14:34:42 GMT

hi @CityPopJapan777

to port out, you need to get a text message from PM and you need to reply Yes to it. You got that text yet?

if not, you will have to contact your new carrier and ask them to check and resubmit the port request

Re: Having trouble to port out my number to Fizz from Public Mobile

Moses_B — Mon, 02 Feb 2026 17:30:27 GMT

@CityPopJapan777 In case you still need support, we have sent private message, you can double-check your community inbox