topic Re: ported # not woking. no text in Get Support

ported # not woking. no text

AlishaMaharaj — Tue, 04 Jan 2022 23:18:50 GMT

Ported a # from Bell, said it was sucessful bet can not send or receive text. The public mobile network is working tho.

Re: ported # not woking. no text

CaNuCk07 — Mon, 14 Nov 2016 17:27:18 GMT

Is your old sim card from bell working still? Is your public mobile voice calling still working?

Your port might be stuck.

Re: ported # not woking. no text

AlishaMaharaj — Mon, 14 Nov 2016 17:40:54 GMT

Yes bell card still works. Not sure about voice calling.

Re: ported # not woking. no text

twestacott — Mon, 14 Nov 2016 17:44:04 GMT

@AlishaMaharaj I would suggest that you PM one of the MODs with your SIM card number, phone number and your old account number. They can check to see if the port got stuck. I have tagged one below for you.

@Mary_M

Re: ported # not woking. no text

CaNuCk07 — Mon, 14 Nov 2016 17:52:51 GMT

@AlishaMaharaj WHen you send your private message to the mods, make sure you include the info from the below thread.

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-message/m-p/85858