https://productioncommunity.publicmobile.ca/t5/Get-Support/authentication-issue/m-p/1410594#M964020 <P>I no longer have access to my phone # and can’t access my account to change the authentication to my email</P> Sun, 01 Feb 2026 17:43:25 GMT Kim48 2026-02-01T17:43:25Z https://productioncommunity.publicmobile.ca/t5/Get-Support/authentication-issue/m-p/1410594#M964020 <P>I no longer have access to my phone # and can’t access my account to change the authentication to my email</P> Sun, 01 Feb 2026 17:43:25 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/authentication-issue/m-p/1410594#M964020 Kim48 2026-02-01T17:43:25Z https://productioncommunity.publicmobile.ca/t5/Get-Support/authentication-issue/m-p/1410595#M964021 <P>hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/651747">@Kim48</a>&nbsp;</P><P>you will have to&nbsp;ask PM support agent to help,&nbsp;<SPAN>you can submit&nbsp; ticket by direct message:&nbsp;&nbsp;</SPAN><BR /><SPAN>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><SPAN>&nbsp;</SPAN></P><P><SPAN>Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:<BR />&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A>&nbsp; &nbsp; &nbsp; &nbsp;</SPAN></P> Sun, 01 Feb 2026 17:44:32 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/authentication-issue/m-p/1410595#M964021 hTideGnow 2026-02-01T17:44:32Z