topic Refund Request – Activation Not Completed in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Refund-Request-Activation-Not-Completed/m-p/1410548#M963982 <P>Hello,</P><P>I purchased a Public Mobile plan, but I have NOT completed activation yet.<BR />The SIM/eSIM has not been activated and no service has been used.</P><P>I would like to request a refund for this purchase.<BR />Please let me know the next steps.</P><P>Thank you.</P> Sun, 01 Feb 2026 20:21:14 GMT Haesun 2026-02-01T20:21:14Z Refund Request – Activation Not Completed https://productioncommunity.publicmobile.ca/t5/Get-Support/Refund-Request-Activation-Not-Completed/m-p/1410548#M963982 <P>Hello,</P><P>I purchased a Public Mobile plan, but I have NOT completed activation yet.<BR />The SIM/eSIM has not been activated and no service has been used.</P><P>I would like to request a refund for this purchase.<BR />Please let me know the next steps.</P><P>Thank you.</P> Sun, 01 Feb 2026 20:21:14 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Refund-Request-Activation-Not-Completed/m-p/1410548#M963982 Haesun 2026-02-01T20:21:14Z Re: Refund Request – Activation Not Completed https://productioncommunity.publicmobile.ca/t5/Get-Support/Refund-Request-Activation-Not-Completed/m-p/1410549#M963983 <P>Open a ticket through chatbot.</P><P>Here are ONLY customers, no PM staff reading it. Well, maybe, occasionally but open a ticket!</P> Sun, 01 Feb 2026 13:39:28 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Refund-Request-Activation-Not-Completed/m-p/1410549#M963983 Yummy 2026-02-01T13:39:28Z Re: Refund Request – Activation Not Completed https://productioncommunity.publicmobile.ca/t5/Get-Support/Refund-Request-Activation-Not-Completed/m-p/1410554#M963985 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/651656">@Haesun</a>&nbsp;</P><P>as you don't have an account currently, you can use this link to dm Customer Support for their help...</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Sun, 01 Feb 2026 14:18:50 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Refund-Request-Activation-Not-Completed/m-p/1410554#M963985 hairbag1 2026-02-01T14:18:50Z Re: Refund Request – Activation Not Completed https://productioncommunity.publicmobile.ca/t5/Get-Support/Refund-Request-Activation-Not-Completed/m-p/1410689#M963994 Sun, 01 Feb 2026 15:20:57 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Refund-Request-Activation-Not-Completed/m-p/1410689#M963994 computergeek541 2026-02-01T15:20:57Z Re: Refund Request – Activation Not Completed https://productioncommunity.publicmobile.ca/t5/Get-Support/Refund-Request-Activation-Not-Completed/m-p/1410686#M964005 Sun, 01 Feb 2026 16:50:33 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Refund-Request-Activation-Not-Completed/m-p/1410686#M964005 computergeek541 2026-02-01T16:50:33Z