topic No QR Code in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/No-QR-Code/m-p/1410422#M963877 <P>I recently purchased an eSIM, but I never received a confirmation email. The chatbot was not helpful.</P><P>What can I do?</P> Sun, 01 Feb 2026 00:50:33 GMT RyanGould 2026-02-01T00:50:33Z No QR Code https://productioncommunity.publicmobile.ca/t5/Get-Support/No-QR-Code/m-p/1410422#M963877 <P>I recently purchased an eSIM, but I never received a confirmation email. The chatbot was not helpful.</P><P>What can I do?</P> Sun, 01 Feb 2026 00:50:33 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/No-QR-Code/m-p/1410422#M963877 RyanGould 2026-02-01T00:50:33Z Re: No QR Code https://productioncommunity.publicmobile.ca/t5/Get-Support/No-QR-Code/m-p/1410423#M963878 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/461302">@RyanGould</a>&nbsp;</P><P>you must download the Public Mobile app to your cell, then create your account (if you haven't already)...then you can buy your esim. If all goes well, it should be sent toy you for activation via your email address.&nbsp;&nbsp;</P> Sun, 01 Feb 2026 00:53:46 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/No-QR-Code/m-p/1410423#M963878 hairbag1 2026-02-01T00:53:46Z