transfer from kini mobile

MATT1881 — Sat, 31 Jan 2026 17:03:06 GMT

I transferred from kini mobile. I found that the number in kini still active. I guess because both companies are under Telus. How to stop the number shared with Kini mobile?

Re: transfer from kini mobile

hTideGnow — Sat, 31 Jan 2026 00:27:38 GMT

hi @MATT1881

It could be an incomplete port. PM porting support team can help. I have sent you the porting support team number. Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call.

And in case the poring team cannot help and ask you to submit ticket (or you rather submit ticket anyway), you can submit ticket by direct message:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

topic Re: transfer from kini mobile in Get Support

transfer from kini mobile

Re: transfer from kini mobile