topic Voice mail issues in Get Support

Voice mail issues

pmcagencies — Sun, 01 Feb 2026 03:39:18 GMT

Hello I can,t access my voicemail as it says my box is full and it won,t let me delete my messages and the message cuts me off before i can delete them

edited by computergeek541: changed category (discussion isn't related to the self serve account)

Re: Voice mail issues

Socrates8567 — Sat, 31 Jan 2026 16:29:33 GMT

Try accessing your voicemails though a land line and see if you encounter the same issues.

If you still need support, click on the chatbot right bottom corner. Don't expect help anytime soon though as people have waited a week to support.

Re: Voice mail issues

hTideGnow — Sat, 31 Jan 2026 16:29:59 GMT

hi @pmcagencies you need to ask PM support agent to reset it for you

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage