topic Re: Payment taken but activation failed in Get Support

Payment taken but activation failed

Paetyn — Tue, 27 Jan 2026 12:52:34 GMT

I am trying to port my number to PM but once I added my referral code the website just stopped working, I got a pop up saying something went wrong and to submit a ticket but when I try to submit a ticket the submit button is greyed out. What do I do? I am mid switch for a great offer but stuck somewhere in limbo!

Re: Payment taken but activation failed

Handy1 — Tue, 27 Jan 2026 07:15:28 GMT

@Paetyn If chat bot not working you can send private message instead

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Payment taken but activation failed

CSA_PM — Sat, 31 Jan 2026 12:11:49 GMT

Hello @ Paetyn,

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage