topic Sim not delivered in Get Support

Sim not delivered

Tahsan — Fri, 30 Jan 2026 23:27:50 GMT

It’s been a week and I haven’t gotten a sim delivered to me yet. I tried contacting support through the chat but when I clicked login and inputted the details it just went blank. Please help me out

Re: Sim not delivered

Socrates8567 — Fri, 30 Jan 2026 23:07:49 GMT

The chatbot isn't that helpful actually. And the sim card can take up to 3 weeks to get in the mail by Canada Post.

If you want one faster, can look on amazon for $4.99

Re: Sim not delivered

hairbag1 — Fri, 30 Jan 2026 23:18:49 GMT

@Tahsan

it might take up to 3 weeks for delivery via Canada Post...usually less. For faster ...use Amazon to buy the Public Mobile sim for about $5 with fast delivery...free delivery if you or friend has a Prime account. When you do receive the mailed one, save it to gift a family member or friend who wants to $ave money too.

Re: Sim not delivered

Moses_B — Mon, 02 Feb 2026 22:38:01 GMT

@Tahsan We apologize for the delay, please review your community inbox.