topic Re: How to setup Auto payment in Get Support

How to setup Auto payment

Tobolo — Fri, 30 Jan 2026 22:37:08 GMT

Hi There, I am wondering how to set up auto payment? Thank you.

Re: How to setup Auto payment

softech — Fri, 30 Jan 2026 22:40:53 GMT

@Tobolo it should already been setup as part of the activation process when you subscribed

Or you can check My Account, go to Payment > Manage Subscription and make sure Subsceibed is toggled on

Re: How to setup Auto payment

Tobolo — Fri, 30 Jan 2026 22:46:35 GMT

Thank you.

Re: How to setup Auto payment

hairbag1 — Fri, 30 Jan 2026 23:15:23 GMT

@Tobolo

when you activated your new Public Mobile account, you had to provide a valid Cdn payment card. That card is automatically set to Subscribed (Autopay). You can disable Subscribed if you wish which will turn off autopay...you'd have to manually pay or use vouchers. Best is to leave Subscribed enabled for seamless renewals.