topic No Response in over a week in Get Support

No Response in over a week

Gooner8 — Tue, 04 Jan 2022 23:18:37 GMT

@Shazia_K I replied to a service request last monday and have not heard anything since then. I have tried to contact public Mobile via email/twitter/ facebook and have not received any response..

the service request is 3392-7841

Thank you

Chris

Re: No Response in over a week

hummuschips — Mon, 14 Nov 2016 15:58:14 GMT

Hi @Gooner8 I'll tag Shazia for you since yours was just text. Hopefully @Shazia_K or one of the other mods can get to your request today.

Re: No Response in over a week

nekkidtruth — Mon, 14 Nov 2016 15:58:32 GMT

Your tag doesn't appear to have taken. I'll tag again for you @Shazia_K

Re: No Response in over a week

Saray_O — Mon, 14 Nov 2016 20:48:28 GMT

Hi @Gooner8,

I apologize for this. We are receiving an unusually high number of messages lately.

If you haven't already sent a private message to another moderator, could you send me one with your Public Mobile SIM card number and a brief description of your issue? I'll get back to you as soon as I can.

Thank you!

Re: No Response in over a week

Gooner8 — Tue, 15 Nov 2016 00:36:06 GMT

Sent you a PM.

Thanks for getting back to me.