topic Service nt workings in Get Support

Service nt workings

Mariamfarouk33 — Fri, 30 Jan 2026 14:19:42 GMT

The service is not working. I tried.to reset the network settings but I'd dose't work. I submitted more than 10 tickets but no one replied. Now I don't have the service for the whole month, if you didn't help I'll go with the Customer protection service.

Re: Service nt workings

hairbag1 — Fri, 30 Jan 2026 14:23:46 GMT

@Mariamfarouk33

all your features not working (talk/text/data ?) Can you log in to your Public Mobile account to check on the status of your account please. Can you remove the Public Mobile sim and try it in a different cellphone.

Re: Service nt workings

CSA_PM — Fri, 30 Jan 2026 15:33:13 GMT

Hello @ Mariamfarouk33,

Please check your inbox, an agent replied at your ticket Tuesday and is waiting for your reply.