topic Re: Just another plan price hike in Get Support

??? $15 Plan is now $18 ??? Starting Oct 30 2025 - Just texted this, Sep 25 2025

Grinch — Thu, 25 Sep 2025 15:09:19 GMT

Just curious what the justification is for a 20% increase?

Since there are different versions of the $15 plan, is it all $15 plans or just some?

Will there be any improvements to the $18 plan?

I will have to cancel a PM account as I just cannot afford it.

And what happened to the CTRC mandated $15 plan? Is it from Koodo, Telus or PM?

The new $15/$18 plan.

Re: Just another plan price hike

slusagm — Thu, 25 Sep 2025 14:56:40 GMT

which $15 plan is that? 250Mb or the newer one with 500Mb?

do you still see $18 for 1GB ? if $15 plan change to $18, then get the $18 for 1GB for better value

Re: Just another plan price hike

kairyu — Thu, 25 Sep 2025 14:58:54 GMT

I don't need 1GB, 50MB is enough for me.

It's just forcing me to pay more for nothing.

Re: Just another plan price hike

slusagm — Thu, 25 Sep 2025 15:00:29 GMT

@kairyu wrote:
I don't need 1GB, 50MB is enough for me.
It's just forcing me to pay more for nothing.

you don't need it, but same price, change to that first. That is a $20 plan, why not change to it. With more app needs data, you might need it at some point and you will regret for not changing it

Re: Just another plan price hike

umnikke8 — Thu, 25 Sep 2025 15:03:11 GMT

I see a $18/1G plan option available, that would be better value, but is it going to go up too?

Re: Just another plan price hike

hTideGnow — Thu, 25 Sep 2025 15:06:12 GMT

not a good news for the $15

but unless you change to those annual plan offers by some carriers, the other tier 3 carriers do not offer any plan $18 or less. So, the best approach to this is to change to the $18 with 1GB, same price after the price hike but more data

@umnikke8 yes, schedule change to it before it goes away

@Handy1 unless you change to the annual plan one from the other carrier, the other tier 3 do not offer Wifi calling and their basic plans are $19 and above. So, the $18 plan 1GB is still better among tier 3 even without Wifi calling

Re: Just another plan price hike

slusagm — Thu, 25 Sep 2025 15:07:38 GMT

@kairyu tried that and not very good service

and not all provinces can subscribe still, I think

Re: Just another plan price hike

Sansan — Thu, 25 Sep 2025 15:08:40 GMT

Give it 6 months and it will go up for sure.

Monthly plans aren't safe!! $15/m is increasing to $18 in October??

Dd12 — Thu, 25 Sep 2025 15:12:21 GMT

I just received the text and i'm deeply shocked as to why its increased without any information, I thought our plans was safe.. if they are allowed to just flip the switch and increase it like this, whats the point of even being with public mobile in the first place when other carrier plans are safe?

Re: ??? $15 Plan is now $18 ??? Starting Oct 30 2025 - Just texted this, Sep 25 2025

Seth0 — Thu, 25 Sep 2025 15:11:08 GMT

I've seen it gone as a plan option on their website for a while but they never forced me to switch plans till now.

This sucks 😞

Plan change notification

aa23 — Thu, 25 Sep 2025 15:12:03 GMT

Hi,

You are changing my current plan from 15/month to 18/month starting October 30 without me asking for the change. Are you allowed to do that?

@Dru_PM

Re: Plan change notification

hTideGnow — Thu, 25 Sep 2025 15:16:02 GMT

@aa23 wrote:
Hi,
You are changing my current plan from 15/month to 18/month starting October 30 without me asking for the change. Are you allowed to do that?
@Dru_PM

hi @aa23

did you ever ask if your hydro company is allowed for price hike?

i know it is upset , but of course they are allowed.

Best way to get the money worth, change to the $18 1GB plan while it is still available

Re: Monthly plans aren't safe!! $15/m is increasing to $18 in October??

Yummy — Thu, 25 Sep 2025 15:16:40 GMT

How can you be sure 'other' plans are safe????

Re: Just another plan price hike

hTideGnow — Thu, 25 Sep 2025 15:17:17 GMT

hi @umnikke8

as far as I know, it is not a $3 hike for everyone. Only the $15 plan is affected by the hike

Re: Just another plan price hike

Nezgar — Thu, 25 Sep 2025 15:21:15 GMT

Well this sucks, I have 4 plans on the $15/500MB level. If they're going up to $18 (+911 fee) then might as well just switch to this $18 for 1GB at the same price at that point.

Re: Just another plan price hike

slusagm — Thu, 25 Sep 2025 15:23:11 GMT

hi @Nezgar

you should do that before the $18 is gone

Re: Just another plan price hike

Grinch — Thu, 25 Sep 2025 15:24:25 GMT

But is this true!!! TEXT was from 4011 yet does not show in my usage of numbers called and texts etc.

Re: Just another plan price hike

user100001 — Thu, 25 Sep 2025 15:25:10 GMT

I also recieved this text saying they are increasing my $15 plan to $18. Dont see any existing $18 dollar plans in AB, only ones that start at $20 (see attached image).

Having been through similar experiences with Koodo, now Public Mobile, Telus is the ultimate slumlord. Do we really believe that these costs they are putting onto consumers are the costs of inflation and infrastructure? The way Telus runs Public Mobile is like a form of indentured servitude for the customer and to be honest the diminishing returns of 'points' or 'contests' to incentivise our participation around a false sense of community is nauseating.

The lack of transparency in justifying these increases is appalling. Where are the regulators?

3 dollars here, 3 dollars there adds up, so we shouldnt be so naive as to assume that this is just the cost of doing business. I dont know about any of you, but this cost of living stuff is about to get real for the average consumer just trying to get by.

Telus made $20.4 billion CAD in 2024!

i think its important to recognize that these tactics of the recent increases are part of how they fill those coffers.

Re: Just another plan price hike

Dd12 — Thu, 25 Sep 2025 15:25:32 GMT

It's the 500mb plan with 100 minutes for hong kong china etc. and canada wide minutes.

I see $18 for 1gb, but this is such a horrible way to do business.

Re: Just another plan price hike

slusagm — Thu, 25 Sep 2025 15:25:37 GMT

yes, it is true!!

@Grinch @Handy1 @Nezgar anyone has the $15 - 500MB plan with 4G also get that notice?