topic Incoming calls and Text not working in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Incoming-calls-and-Text-not-working/m-p/1409248#M963155 <P>Its been 2 days. Please fix it my jobs rely on calls. This is insane.&nbsp;</P> Thu, 29 Jan 2026 23:53:36 GMT Shahsultanul 2026-01-29T23:53:36Z Incoming calls and Text not working https://productioncommunity.publicmobile.ca/t5/Get-Support/Incoming-calls-and-Text-not-working/m-p/1409248#M963155 <P>Its been 2 days. Please fix it my jobs rely on calls. This is insane.&nbsp;</P> Thu, 29 Jan 2026 23:53:36 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Incoming-calls-and-Text-not-working/m-p/1409248#M963155 Shahsultanul 2026-01-29T23:53:36Z Re: Incoming calls and Text not working https://productioncommunity.publicmobile.ca/t5/Get-Support/Incoming-calls-and-Text-not-working/m-p/1409252#M963157 <P>Did you open a ticket?</P> Thu, 29 Jan 2026 23:54:58 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Incoming-calls-and-Text-not-working/m-p/1409252#M963157 iNinjutsu 2026-01-29T23:54:58Z Re: Incoming calls and Text not working https://productioncommunity.publicmobile.ca/t5/Get-Support/Incoming-calls-and-Text-not-working/m-p/1409277#M963168 <P>You will need to open a ticket. I had the same issue. I ported over from Freedom to Public Mobile. Initially, I could make calls and send texts but could not receive them. It took about an hour for me to receive calls and texts. Two days is very long; you should open a ticket.</P><P><A href="https://www.publicmobile.ca/en/get-help/articles/submit-a-ticket" target="_blank">https://www.publicmobile.ca/en/get-help/articles/submit-a-ticket</A></P> Fri, 30 Jan 2026 00:13:41 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Incoming-calls-and-Text-not-working/m-p/1409277#M963168 DarkKnight_1000 2026-01-30T00:13:41Z Re: Incoming calls and Text not working https://productioncommunity.publicmobile.ca/t5/Get-Support/Incoming-calls-and-Text-not-working/m-p/1409307#M963182 <P>Yes! I Feel like a stupid now. If they take 3 days to transfer with this manual way I wonder what services they would provide!</P> Fri, 30 Jan 2026 00:57:33 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Incoming-calls-and-Text-not-working/m-p/1409307#M963182 Shahsultanul 2026-01-30T00:57:33Z Re: Incoming calls and Text not working https://productioncommunity.publicmobile.ca/t5/Get-Support/Incoming-calls-and-Text-not-working/m-p/1409308#M963183 <P>Yes!</P> Fri, 30 Jan 2026 00:58:00 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Incoming-calls-and-Text-not-working/m-p/1409308#M963183 Shahsultanul 2026-01-30T00:58:00Z Re: Incoming calls and Text not working https://productioncommunity.publicmobile.ca/t5/Get-Support/Incoming-calls-and-Text-not-working/m-p/1409329#M963188 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/649701">@Shahsultanul</a>&nbsp;</P><P>Public Mobile has been exceptionally busy addressing new customer issues resulting form latest 50% Off offer. As it's been 2 or 3 days since you sent request for help, time to resubmit your request. Use this link to start the process...</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Fri, 30 Jan 2026 01:42:36 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Incoming-calls-and-Text-not-working/m-p/1409329#M963188 hairbag1 2026-01-30T01:42:36Z Re: Incoming calls and Text not working https://productioncommunity.publicmobile.ca/t5/Get-Support/Incoming-calls-and-Text-not-working/m-p/1409333#M963191 <P>Submitted! both ticket and private msg!</P> Fri, 30 Jan 2026 01:46:37 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Incoming-calls-and-Text-not-working/m-p/1409333#M963191 Shahsultanul 2026-01-30T01:46:37Z