topic Re: Problem with transferring number. in Get Support

Problem with transferring number.

SYDNEYPLETT — Thu, 29 Jan 2026 17:02:56 GMT

So I tried to transfer my number from a different provider and when I type in the number at PM app it says Number Not Valid. The previous provider plan is still active but it’s a prepaid plan at Lucky M. Not sure what to do. I currently have a temporary plan at PM and everything else works fine. The old number still works to text at Lucky.

Re: Problem with transferring number.

BKNS27 — Thu, 29 Jan 2026 17:11:20 GMT

@SYDNEYPLETT

Most numbers can be ported over from any carriers but there are a few numbers that you can’t port over.

Best to have a CS_Agent to look into this for you.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437