topic Re: Txt and Call not working in Get Support

Txt and Call not working

Ni_k — Wed, 28 Jan 2026 21:44:52 GMT

I just switched my phone service from Fizz to Chatr Mobile, getting a sweet deal of $20 for 60GB. My mobile data works fine on my new Public Mobile line, but I can't make calls or send texts right now.

Since I really need these services for work, could you please fix this ASAP? Your quick help would be awesome.

@CS_Agent

Thanks!

Re: Txt and Call not working

Handy1 — Wed, 28 Jan 2026 21:47:17 GMT

@Ni_k Porting / transferring number can take 2-4 hours , but you can get status update or have the port request re triggered if needed

You can try porting team for live support , will send you the number private message as we not allowed to post it here

if they are unable to help you need to contact support by

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Txt and Call not working

Moses_B — Tue, 03 Feb 2026 14:39:57 GMT

@Ni_k We apologize for the delay, but our support team has sent a private message, please review your community inbox.