https://productioncommunity.publicmobile.ca/t5/Get-Support/Issue-Joining-Public-Mobile-Network/m-p/1408379#M962326 <P>Just ported over to Public Mobile for the $20/60GB plan yesterday. Setup eSIM but there's no service (can't text, call, no data). TELUS Sim has already been deactivated so I can't use the old sim to call either. Can any mods help me with this? Already submitted a private message but still no responses! My phone is Samsung Ultra 24 if that helps.&nbsp;</P><P>Thank you.</P> Wed, 28 Jan 2026 21:01:38 GMT MFRiddler 2026-01-28T21:01:38Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Issue-Joining-Public-Mobile-Network/m-p/1408379#M962326 <P>Just ported over to Public Mobile for the $20/60GB plan yesterday. Setup eSIM but there's no service (can't text, call, no data). TELUS Sim has already been deactivated so I can't use the old sim to call either. Can any mods help me with this? Already submitted a private message but still no responses! My phone is Samsung Ultra 24 if that helps.&nbsp;</P><P>Thank you.</P> Wed, 28 Jan 2026 21:01:38 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Issue-Joining-Public-Mobile-Network/m-p/1408379#M962326 MFRiddler 2026-01-28T21:01:38Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Issue-Joining-Public-Mobile-Network/m-p/1408403#M962335 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/649637">@MFRiddler</a>&nbsp;</P><P>Since you submitted a ticket. You will need a CS_Agent to reply back to you. Keep your eyes in the Message section in your avatar top right.</P><P>This seems to be an issue with a lot of new members on the 50% off promo.</P> Wed, 28 Jan 2026 21:20:59 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Issue-Joining-Public-Mobile-Network/m-p/1408403#M962335 BKNS27 2026-01-28T21:20:59Z